Subject: FW: Norma Findlay
A sweet grandmother telephoned St. Joseph's Hospital. She timidly asked,
'Is it possible to speak to someone who can tell me how a patient is
doing?'
The operator said, 'I'll be glad to help, dear. What's the name and room
number?'
The grand mother in her weak tremulous voice said, 'Norma Findlay, Room
302.'
The operator replied, 'Let me place you on hold while I check with her
nurse.'
After a few minutes the operator returned to the phone and said, 'Good
news. Her nurse has told me that Norma is doing very well. Her blood
pressure is fine. Her blood work just came back as normal and her
Physician, Dr. Cohen, has scheduled her to be discharged Tuesday.'
The grandmother said, 'Thank you. That's wonderful! I was so worried!
God bless you for the good news.'The operator replied, 'You're more than welcome. Is Norma your daughter?'The Grandmother said, 'No, I'm Norma Findlay in 302. No one tells meanything!'
A sweet grandmother telephoned St. Joseph's Hospital. She timidly asked,
'Is it possible to speak to someone who can tell me how a patient is
doing?'
The operator said, 'I'll be glad to help, dear. What's the name and room
number?'
The grand mother in her weak tremulous voice said, 'Norma Findlay, Room
302.'
The operator replied, 'Let me place you on hold while I check with her
nurse.'
After a few minutes the operator returned to the phone and said, 'Good
news. Her nurse has told me that Norma is doing very well. Her blood
pressure is fine. Her blood work just came back as normal and her
Physician, Dr. Cohen, has scheduled her to be discharged Tuesday.'
The grandmother said, 'Thank you. That's wonderful! I was so worried!
God bless you for the good news.'The operator replied, 'You're more than welcome. Is Norma your daughter?'The Grandmother said, 'No, I'm Norma Findlay in 302. No one tells meanything!'