to foreigners? I am a foreigner that works out at California Wow fitness in Bangkok. About 99% of the members are Thai, but I know some of the other foreigners that work out there. After chatting with them, we've realized that we all have noticed the same thing; the staff is rude to all of us.
A list of some of our observations:
The staff at reception will smile and chat with Thai members. They will do neither with us foreigners.
The staff on the floor will smile and chat with Thai members. They will do neither with us foreigners.
The staff on the floor will give exercise advice to Thai members. They won't do that for foreigners.
The staff on the floor will assist Thai members during exercises. They won't do that for foreigners.
And don't think that it's because they don't speak English. When I first went in to inquire about a membership and take a look around, many of them seemed quite friendly and spoke English very well. On my first day of fitness, a staff member showed me exercises, gave me advice, took my biometrics(height, weight, body fat index, etc.) He was very friendly. After that, he tried to sell me a personal trainer package. I was apprehensive so another friendly guy with great English skill joined him, but I never bought the package. I see these two regularly, but they've never since said "hello." This same story was confirmed with the other foreigners I've talked to.
But don't get me wrong. Other Thai members at the club are very nice and friendly, smile and say hello. And some offer to assist or provide workout tips. So it's not Thais in general, it's the Thai staff. Does anyone know enough about Thai business culture to understand why the Thai staff, but not Thai members, are rude to foreigners? Could it be that they want to keep the club as Thai as can be, and discourage foreigners from working out there? I just don't get it. Like I said, the other foreigners I know there have noticed the same thing, so it's not just me. At first I thought it might be just me, but they all say the same things.
Any ideas?
A list of some of our observations:
The staff at reception will smile and chat with Thai members. They will do neither with us foreigners.
The staff on the floor will smile and chat with Thai members. They will do neither with us foreigners.
The staff on the floor will give exercise advice to Thai members. They won't do that for foreigners.
The staff on the floor will assist Thai members during exercises. They won't do that for foreigners.
And don't think that it's because they don't speak English. When I first went in to inquire about a membership and take a look around, many of them seemed quite friendly and spoke English very well. On my first day of fitness, a staff member showed me exercises, gave me advice, took my biometrics(height, weight, body fat index, etc.) He was very friendly. After that, he tried to sell me a personal trainer package. I was apprehensive so another friendly guy with great English skill joined him, but I never bought the package. I see these two regularly, but they've never since said "hello." This same story was confirmed with the other foreigners I've talked to.
But don't get me wrong. Other Thai members at the club are very nice and friendly, smile and say hello. And some offer to assist or provide workout tips. So it's not Thais in general, it's the Thai staff. Does anyone know enough about Thai business culture to understand why the Thai staff, but not Thai members, are rude to foreigners? Could it be that they want to keep the club as Thai as can be, and discourage foreigners from working out there? I just don't get it. Like I said, the other foreigners I know there have noticed the same thing, so it's not just me. At first I thought it might be just me, but they all say the same things.
Any ideas?