Bait and Switch. The spa doesn't even respond to messages here.
We sincerely apologize that you feel this way.
We want to assure you that we take all customer feedback seriously and strive to provide accurate information and a transparent experience.
We actively monitor and respond to messages as promptly as possible.
There may be instances where a response is delayed due to high volume or unforeseen circumstances.
We apologize if your message was overlooked or experienced a delayed response.
We would appreciate the opportunity to discuss your concerns further and address any specific issues you may have.
Please feel free to contact us directly at 416 357 9797 or [email protected] so we can assist you personally
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